Compliance Training: Spotlighting Key Trends
AI, Skilling and Data
AI: AI is the technology trend that is currently driving most compliance conversations. Presenting more questions than answers (for right now), in the coming year or two I predict that the AI conversation will pivot from how to when implementation will start as companies settle on the best application of generative and other forms of AI as part of their training program.
Skilling: An offshoot of the AI conversation, the concept of skilling— “upskilling”, “reskilling”, “new skilling”—much like the concepts of “right-sizing” and “re-sizing”, represents a renewed focus by companies on having a future forward view of those who will help drive their business onward. The skills needed for successful business today are different from those required five or even two years ago. As the needs of business change so does the ideal skillset of those driving the business.
Data: No budget for an in-house data scientist? Keep reading. Your HR, Learning Management Systems and reporting hotlines are holding a giftbag of useful findings you may not even know exist. Additionally, government enforcement agencies have repeatedly voiced their interest in data and how companies process and evaluate it as a means of measuring compliance program effectiveness. Pull a few master reports; you may discover some obvious training gaps hiding in plain sight.
It’s always an exciting time for compliance but for those with training in their remit, the next few years will be thrilling. We might not be ready for flying cars just yet, but an AI-generated first round draft of a training course…well, that’s history!
Senior Director II, Compliance Training, TRACE
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